Cookie Policy

Last updated 29 September 2026

This policy explains the cookies and similar technologies used on falcontraveltours.co.za, what they do and how you can control them. Apart from the cookies needed to run the site, nothing is used until you say yes.

What cookies are

Cookies are small text files that a website stores on your device. They let the site remember things, such as the contents of your cart or your cookie choices, and help us understand how the site is used. Some are set by us (first-party cookies) and some by the platforms and tools we use (third-party cookies). We also use similar technologies such as local storage and tracking pixels; in this policy we call them all “cookies”.

How we group them

We group cookies into four categories. You can accept or decline each one, except strictly necessary cookies, which the site cannot work without.

Strictly necessary: always on.
Preferences: remember choices that make the site easier to use.
Analytics: help us understand how visitors use the site.
Marketing: measure our advertising and show you relevant offers on other platforms.

Strictly necessary

Standard cookies set by the platforms that run our website: WordPress, Elementor, WooCommerce and its extensions, including WooCommerce Memberships once our Travel Trade partner area launches.

WordPress (wordpress_logged_in_*, wordpress_sec_*, wordpress_test_cookie, wp-settings-*): keep logged-in users, such as Travel Trade partners and administrators, signed in securely.
WooCommerce (woocommerce_cart_hash, woocommerce_items_in_cart, wp_woocommerce_session_*): remember your cart and checkout details while you book.
WooCommerce Memberships and other WooCommerce extensions: use the standard WordPress and WooCommerce session cookies to give members access to restricted content.
Consent (falcon_consent): remembers your cookie choices so we don't ask again on every page.
Security and performance: our hosting provider may set cookies that protect the site from abuse and keep it fast.

Preferences

Elementor (local storage): remembers whether you have already seen or closed a pop-up, such as our newsletter invitation, so it isn't shown again.
Embedded content such as maps or videos may set their own cookies when you interact with them.

Analytics

Google Analytics (_ga, _ga_*): counts visits and shows how people find and use our website. Typically kept for up to two years.
Mailchimp site behaviour: tracks which pages and products newsletter subscribers view on our site, so our emails can be more relevant.

Marketing

Google Ads (_gcl_au, _gcl_aw and cookies on google.com and doubleclick.net): measure how our ads perform and show relevant ads on Google and partner sites. Typically kept for around 90 days.
Meta Pixel (_fbp, _fbc and fr on facebook.com): measure our Facebook and Instagram ads and help show them to people likely to be interested. Typically kept for around 90 days.
Mailchimp sales tracking (mailchimp_landing_site, mailchimp_user_email, mailchimp_campaign_id): connect bookings and purchases to the email campaign that led to them.
WooCommerce order attribution (sbjs_*): records how a visitor arrived at the site, for example from a search engine or campaign, so we know which channels lead to bookings.

Cookie names and durations are set by each provider and may change from time to time.

Google Consent Mode

We use Google Consent Mode. Until you accept analytics or marketing cookies, Google tags on our site do not set cookies or collect identifiable data. If you decline, Google may receive basic, cookieless signals (such as the fact that a page was loaded) that cannot be used to identify you.

Managing your choices

Use the cookie settings link in the footer of any page to change your choices at any time.
You can also block or delete cookies in your browser settings, but parts of the site, such as the cart, may stop working.
To opt out of personalised ads more broadly, visit your Google Ad Settings and Facebook ad preferences.

More information

For how we handle personal information more generally, see our Privacy Policy. If you have questions about our use of cookies, contact us at bookings@falcontraveltours.co.za.

You're in control

Change your cookie choices

You can review and change what we're allowed to track at any time. Your choice applies straight away.

Cookie settings Read our Privacy Policy ⇻